The heating element went out on our cabin in Gatlinburg they showed up within an hour and we got to use our tub that night while in town under 120 bucks and we were good to go.
Customer reviews
Cabin owners, property managers, and homeowners across the Smokies trust Aqua Flow Spas & Repair for reliable on-site service.
What customers say
A selection of real 5-star reviews from cabin owners, rental managers and homeowners, shown exactly as written on Google.
We have been using there services for a year now with multiple service calls and a custom cover made. Great service highly recommend!
This is a no brainer. If you're in the cabin rental business in Gatlinburg/Pigeon Forge these guys are your best bet. Don't make the mistake of buying a cheap unit somewhere that will last a year and then you can't get anyone to service. With all the issues I have to deal with regarding the cabins, it's great knowing these guys are near by and always willing to help. They have never let me down. 10/10
I use them for all of my cabin's hot tubs and have been using them for the last 10 years. Always professional and friendly while providing top of the line products and service. I highly recommend
I had an issue with my hot tub upgrading the spa pack from a gecko to a balboa unit called and spoke with the owner I was out of his service range but he helped me resolve the issue and is shipping me parts! Great company and amazing customer service! Don't waste time calling anyone else.
Fast, efficient service when my motor went out. Knowledgeable repairman! He is now my go-to for anything hot tub related!
This is excellent company with great customer service. After my call they sent repairman to our house same day. He was very professional and he did job in 1 hour. The price was more than acceptable. I will call this service again and will recommend to friends and neighbours.
Excellent installation and service of my new hot tub. The owner went above and beyond the call of duty because it is private /personal business. I chose him again without any hesitation.
The owners are super professional, polite, and knowledgeable! They know what they are doing and they are fast and the prices are very reasonable! We highly recommend this company to anyone experiencing any sort of hot tub issue. They will get you back up and running ASAP!
Excellent experience with these guys. Quick diagnosis and repair, with very fair pricing. Highly recommended.
Great company! We purchased a hot tub from them several months ago. I reached out looking for the correct filter replacement and they responded quickly. Very happy with our hot tub purchase!
Purchased a new QCA Spa and could not be happier it is beautiful the color we chose was right on point and for an 8 person tub it was not as expensive as other companies in the area but made much nicer the quality of the materials are much better than other companies in the Pigeon Forge area and the price was less. They installed it in less than an hour and removed my old tub for free. Very professional company.
